For a while there was problems with the Xbox 360 scratching discs. What happened was because the Xbox 360 didn’t have a mechanism to keep the disc in place. As the disc was spinning, it wouldn’t hold securely in place and therefore would get scratched.
Obviously you don’t want to move the console around or tilt it and lift it while the disc is spinning or you’d get the problem of the Xbox 360 scratching discs. It could get so scratched up that the disc would be unusable.
What also could happen is that the tray for the Xbox would not close properly and start spinning the disc. This would make one side of the disc all scratched up.
Unfortunately, not all discs would be covered by Microsoft’s Xbox Disc Replacement program and some of them have at least a $20 fee. You’ll need to have your original receipt and it has to be within 90 days of purchase before they can replace the disc for you. If you’ve past that date and your disc is scratched up, here’s a tip you can use to get rid of the scratches:
Xbox 360 Scratching Discs Repair Tip
- Put a thin layer of toothpaste on the scratched side of the disc
- Let it dry for 15 minutes or longer depending on how thin you made the layer
- Use a damp cloth to get rid of the toothpaste
- After the toothpaste has been removed, use Windex or any type of glass cleaner to clean the underside of the disc
- Repeat the steps above at most 3 more times.
This tip should help your scratched disc run properly. To see more tips and a Xbox Repair Guide, check out this Xbox Repair Guide which covers: RLOD, RROD, scratched discs, discs sticking to the tray, and more.
To prevent your Xbox game on getting scratched follow these tips to avoid the Xbox 360 scratching discs:
- Make sure that your game disc is properly inserted into the tray before closing it. You can do this by trying to wiggle the disc around in the tray. It should not be able to move side to side.
- Lay your Xbox flat instead of sideways. It makes it easier to secure the disc because of gravity. If it is sideways, the disc has a chance of falling out.
- Never move, tilt, or lift your Xbox 360 while there is a disc spinning inside the Xbox.
- When not using or playing the game, take the disc out of the console and put it back in your plastic game case. This will protect it from scratches and dust that can harm your Xbox.
- Never leave the disc out in the open. Either have it in your Xbox 360 console or in the plastic game case.
- Always handle the Xbox disc from the sides of the disc. You can use your index finger in the middle hold of the disc and the rest of your fingers along the outside edge of the disc. This prevents fingerprints from smudging the disc.
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